Posted: Oct 26, 2026

Home Healthcare Administrator - Reading, PA

Golden Home Healthcare - Reading, PA
Full-time
Salary: Annually
Application Deadline: Nov 9, 2026
Management
Company Description
Golden Home Healthcare is a family-centered home healthcare provider that believes families make the best caregivers and works to support them at every step. The organization offers personalized care for children, adults, and seniors, including paid family caregiving, staffed home health aides, and skilled nursing services. Golden Home Healthcare helps families navigate benefits, manage care coordination, and remove administrative barriers so they can focus on quality caregiving. The team provides ongoing caregiver support, educational resources, and community events that connect families and strengthen local networks. As a trusted partner and advocate, Golden Home Healthcare strives to be a dependable "village" for every family it serves.
Position Overview
The Administrator leads Golden's Reading, PA branch and is accountable for its day-to-day operations, administration, team, and results. The Administrator works closely with clinical, operations, and business development partners so the branch meets or exceeds its annual growth, patient care, and financial goals.
As leader of the Reading branch team, you will create a dynamic workplace where people can contribute their expertise in clinical or non-clinical roles and support Golden's core values by building strong relationships with patients, families, field staff, and referral sources in Berks County and the surrounding communities, and by serving as an advocate and trusted mentor to the branch team.
The Administrator communicates clearly in writing and in person, ensures every branch-level process and training standard is adopted, and keeps the branch fully compliant with federal and Pennsylvania regulations governing home care agencies. Because Reading is a large, diverse Spanish-speaking community, the ability to communicate with Spanish-speaking patients, families, caregivers, and staff is a strong advantage.
Essential Job Functions
  • Lead, develop, and support a high-performing team by recruiting qualified staff, completing timely performance evaluations, setting and monitoring goals, promoting employee development, and keeping regular communication with supervisors and area/regional leadership.
  • Recruit, hire, and retain a diverse caregiver and office team that reflects the Reading community, including bilingual English/Spanish staff.
  • Build and strengthen relationships with patients, families, caregivers, referral partners, and business development teams through effective introductions, periodic patient home visits, referral source assessments and growth-oriented partnership goals.
  • Develop and maintain referral relationships with Berks County health systems, physician practices, hospitals, schools, case managers, and community organizations, including those serving Spanish-speaking families.
  • Drive branch growth and operational performance by planning and carrying out effective growth strategies for the Reading market.
  • Address the referral pipeline with urgency and monitor referral management, admissions, and start-of-care timelines.
  • Oversee caregiver staffing, productivity, reporting deadlines, and overall service delivery.
  • Manage financial and business performance by interpreting financial statements, activity reports, and other performance data, and by monitoring revenue, billing, collections, productivity, and expense control.
  • Identify opportunities for cost mitigation and process improvement.
  • Identify operational barriers, put solutions in place that improve efficiency and branch outcomes, and partner with area and regional leadership to align priorities with business goals and company initiatives.
  • Maintain operational readiness and compliance with company policies, payor requirements, and applicable federal and Pennsylvania regulations.
  • Partner with clinical and operational leaders to address quality concerns, carry out corrective actions, and support continuous improvement.
  • Monitor branch performance indicators to spot trends, reduce risk, and improve patient, caregiver, and business outcomes, while promoting a culture of accountability, compliance, service excellence, and operational readiness.
Requirements
  • Bachelor's degree or equivalent work experience in a related field.
  • 2-3 years of healthcare management experience.
  • Meets all Pennsylvania requirements, including required background checks and clearances and any applicable work authorization.
  • Reliable transportation and a valid driver's license, with the ability to travel within the Reading/Berks County service area as needed.
Preferences
  • Bilingual in English and Spanish (preferred): able to speak, read, and write Spanish well enough to work with patients, families, caregivers, and staff.
  • Healthcare and/or home care experience across pediatric, adult, and senior populations.
  • Existing knowledge of the Reading and Berks County healthcare and referral community.
Other Skills and Abilities
  • Adheres to confidentiality standards and professional boundaries at all times.
  • Works comfortably in the homes of families with limited resources and respects cultural and language differences.
  • Quick thinking and sound decision-making.
  • Attention to detail and strong time management.
  • Effective problem-solving and conflict resolution.
  • Excellent organization and communication skills.
  • Stays calm and professional in stressful situations.
  • Leadership skills, including the ability to train and supervise staff.
Physical Requirements
  • Able to speak, write, read, and understand English.
  • Able to travel as needed.
  • Occasional lifting, carrying, pushing, and pulling of up to 50 pounds.
  • Prolonged walking, standing, bending, kneeling, reaching, and twisting.
  • Able to sit and climb stairs.
  • Visual and hearing acuity, and a strong sense of smell and touch.
Environment
Must be able to function in a wide variety of environments, which may involve exposure to allergens and other conditions.
 
Other Duties
This job description is not a complete list of the activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
 
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