Advocacy Operations & Policy Manager

Advocacy Operations & Policy Manager

The Policy & Advocacy Operations Manager is a critical role at PHA, responsible for translating government affairs strategy into organized, effective action. This position bridges PHA's contracted lobbying firm, member-facing advocacy programs, regulatory tracking, and internal operations — ensuring that nothing falls through the cracks during and between legislative sessions.

This is not a pure lobbying role. The ideal candidate is a skilled organizer and communicator with a strong foundation in Pennsylvania healthcare policy who thrives on both the strategy and the execution. You will be as comfortable drafting appropriations hearing questions as you are booking a rotunda for Advocacy Day.

Key Responsibilities

Advocacy Tracking & Systems (Core Function)

• Coordinate with contracted lobbyists and public relations teams, ensuring accountability and follow through on tasks that support strategy.
• Track legislation and regulatory developments
• Own and maintain all advocacy infrastructure, including:
  • Legislative and bill trackers (through PLS and internal system)
  • Legislator contact database
  • Home Care Caucus Lists
  • Key Staff Contacts

Legislative Follow-Up & Coordination

• Coordinate follow-up with legislative offices, as needed, after member and staff meetings
• Track and manage all open requests from policymakers
• Ensure timely responses and continuity in communication

Advocacy Program Execution

• Lead logistics and coordination for:
  • Advocacy Day
  • Legislative receptions and press events
  • Public Policy Committee meetings 
• Home Care Caucus engagements quarterly
• Manage scheduling, invitations, confirmations, and materials
• Prepare agendas and coordinate with internal and external stakeholders

Policy Monitoring & Writing

• Draft & present to membership on:
  • Policy summaries
  • “Quick Hits” webinar updates
  • Connections newsletter articles
  • Hearing statements and briefing materials
  • Statements of support/opposition
  • Coalition letters
• Ensure all written materials are accurate and polished

Grassroots Coordination

• Support grassroots chairs
• Support member affinity groups
• Align member engagement with legislative strategy
• Implement strategy that scales grassroots efforts and offers seamless support to grassroots advocates

HomePAC Support

• Coordinate HomePAC committee logistics and tracking
• Support fundraising efforts and reporting

Qualifications

• 4–8 years in policy, government, or association roles
• Exceptional organizational and project management skills
• Strong writing ability with minimal need for editing
• Experience with tracking systems, spreadsheets, or CRMs
• Detail-oriented with strong follow-through